Salon Policies + FAQ

  • All guests are required to have a card on file to receive services.

    Cards on file are never used unless in the event of a late cancellation or no-show.

    Cards cannot be viewed by any staff member or management at any time.

  • Deposits are used when booking online as a new guest to Blush Salon (3 or fewer appointments) or if you have a history of no-shows or late cancellations.

    If pre-booking your appointment in person, deposits are not placed, but your card on file is collected by our system.

    Deposits are non-refundable after 48 hours of scheduled appointment.

  • In the event of a no-show, 100% of the scheduled service is due.

    If a 50% booking fee/deposit was placed, the remaining 50% is charged automatically to the card on file at the time of the no-showed appointment.

  • We ask that you cancel/reschedule yuor appointment before 48 hours notice.

    In the event of cancellations/reschedules in under 48 hours notice, 50% of the scheduled service will be charged to the card on file if no deposit was placed at the time of booking.

  • In the event that no-show/late cancellation fees cannot be collected, you will no longer be able to schedule an appointment until your balance is paid.

  • BEFORE 48 hours of appointment:

    1. If you scheduled online, Log into your account at https://phorest.com/book/salons/blushsalon1 , from there you can cancel, or reschedule your appointment,

    Within 48 hours of appointment:

    • TEXT AT (636) 317-7105

  • Text as soon as you can. You may be asked to shorten your service or reschedule if tardiness interferes with scheduled timing. In the event of a reschedule, the cancellation policy applies.

    TEXT AT (636) 317-7105

  • If you become ill, we ask that you text our line to let us know as soon as you can. We do not allow sick guests to keep their appointments as we do not want to expose our guests & staff. A late cancellation fee may still apply for the time held in the event of a cancellation within 48 hours or less.

  • Hair & Spa Apointments

    Our Satisfaction Policy: We are committed to providing exceptional service and strive to meet each client’s expectations. If there is a concern due to an error in application or formulation by our stylists, adjustments will be made at no additional cost.

    We ask that you let a manager know within 2 days of your service. Service adjustments can only be made if all stylist instructions are followed and adjustment date is made within 1 week of original service.

    ** No refunds on services will be offered. Adjustments cannot be offered if the stylist explains end goal will take multiple sessions to achieve the desired end result

    We appreciate your understanding and look forward to creating a look you love!

    email at info@blushsalonofficial.com

  • Free Replacement Warranty:

    • If your gem falls off within 7 days of application and proper aftercare was followed, Blush Salon will reapply it once at no charge. You must return the gem (if available) and contact the salon within the 7 day warranty window.

    Outside Warranty (Paid Reapplication):

    • After 7 days, reapplication is available at regular service cost. Replacement cost may vary depending on the gem style and availability.

    No Warranty Applies If:

    • The gem was picked at, bitten, or dislodged by eating hard foods.

    • Improper aftercare (e.g., brushing too hard, using whitening products).

    • Existing dental issues (e.g., weak enamel, dental work).

    • Warranty is void if Blush Salon is not notified within the warranty period.