FAQS

How do I view, cancel, or reschedule my appointment?

BEFORE 48 hours of appointment:

  1. If you scheduled online, Log into your account at https://phorest.com/book/salons/blushsalon1 , from there you can cancel, or reschedule your appointment,

Within 48 hours of appointment:

  • Call or text the salon

  • CALL: (816) 699-0618
    TEXT: (833) 568-5336

I am running late, can I still come to my appointment?

Running late? Call or text as soon as you can. You may be asked to shorten your service or reschedule if tardiness interferes with scheduled timing. In the event of a reschedule, the cancellation policy applies.

What is your cancellation/reschedule policy?

In the event of a cancellation with less than 48 hours notice,

If you placed a booking fee:

  • Your fee will be non-refundable and serve as your late cancellation fee

If you did not place a booking fee:

  • A late cancellation fee of 50% of scheduled services will be charged to the card on file.

Rescheduling under 48 hours notice is considered a cancellation for your scheduled date.No future appointments can be made until all fees are paid in full.

What is your no-show policy?

In the event of a cancellation with less than 48 hours notice, your card on file will be charged 100% of scheduled services and you will not be permitted to schedule another service until all fees are paid.

Do I need a debit or credit card to schedule an appointment?

If you are new to Blush Salon, (3 or fewer previous appointments) or have a late cancellation or a no-show history, a Booking Fee and a card on file may be applicable to hold your reservation.

All booking fees are non-refundable in the event of a no-show or late cancellation under 48 hours.

Cards on file are held in in the event of a no-show or late cancellations.

What is your service adjustment policy?

We work with chemicals, stuff happens! We want you to love your hair. In the event that you are unhappy with your service, we are always happy to make minor adjustments. We ask that you let a manager know within 2 days of your service. Service adjustments can only be made if all stylist instructions were followed. No refunds on services will be offered. Adjustments cannot be offered if stylist explained end goal will take multiple sessions to achieve desired end result.